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After-Sale
Home » Help Center » After-Sale

We Provide The Following

After-sales Service

 One-years Limited Warranty
One years on all structural frame components
 
One-year Limited Warranty
For one (1) year from the date of purchase, Wisking will repair or replace at our option to tile original purchaser, free of charge, any part or electronic component found upon examination by an authorized representative of Wisking to be defective in material and/or workmanship.
The battery is warranted by the battery manufacturer, The battery is not warranted by Wisking, Warranty service can be performed by Wisking or by an authorized Wisking Provider, Do not return faulty parts to Wisking without prior consent, All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the original purchaser.
 
 One-year Warranty Exceptions
TRANSAXLE: In cases where there is an increase in the operational noise level, the warranty does not apply,(The increase in operational noise level usually occurs due to abusive and excessive strain on the scooter).
MOTOR BRAKE: one-year warranty for the electrical function of the motor brake, Brake pads are a wearitem and are not warranted.
 
 Warranty Exclusions
ABS plastic shrouds and footrest covers (wear items and not warranted)
Batteries (the battery manufacturer provides a limited warranty)
Tires and tire tubes (wear items and not warranted)
Upholstery and seating (wear items and not warranted)
Repairs and/or modifications made to any part of the scooter without specific and prior consent from Wisking
Circumstances beyond the control of Wisking
Damage caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, maintenance, or storage, commercial use or use other than normal
Labor, service calls, shipping, and other charges incurred for repair of the product
 
 There Is No Other Express Warranty
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of original purchase and to the extent permitted by law. Any and all implied warranties are excluded, This is the exclusive remedy, Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of incidental or consequential damages, So, the above limitation or exclusion may not apply to you.
Including power wheelchairs,  mobility scooters and air cushion, but we mainly focus on developing wheelchair trailer and active wheelchairs.

CONTACT

Skype: andy.wisking
Tel: +400-656-9018
Phone: +86-13402073772
E-mail: ww5668@126.com
WhatsApp: +86-13402073772
 

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